Recommend approval to renew an annual maintenance agreement with SwiftReach for the City's emergency notification system in the estimated amount of $43,500.00. The cost of this annual maintenance agreement will be split equally between the City of Savannah and Chatham County, under the terms of the police demerger.  The City of Savannah will pay the entire invoice and will invoice the County for $21,750.00.

This is a renewal of the service provided by SwiftReach, which provides notification during emergencies and other time-sensitive events.  The system utilizes multiple contact methods (voice, text, email, fax, and social media and syndicates messages). All emergency message notifications are delivered via SwiftReach’s owned and operated Notification Delivery Network.  This is a sole source contract, because SwiftReach is the original manufacturer of this system.  It is critical to have maintenance and support from the original provider to ensure authorized, knowledgeable, and timely vendor support when and if it is necessary.

Approval