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November 12, 2026 City Council Regular Meeting
Title
20. Authorize the City Manager to Execute a Contract for Audit Remediation Services with RSM US LLP in an Amount Not to Exceed $150,000. (Auditing)
Strategic Priority
GOAL 5: Improve Quality of Life by Raising Municipal Service Standards
Description

This contract is for Audit Remediation Services with RSM US LLP in an amount not to exceed $150,000. 

The City of Savannah Management Services’ will utilize these services to strengthen our internal controls framework, improve operational consistency, prioritize and standardize a library of Standard Operating Procedures (SOPs), improve workforce capabilities and training, and will help develop a complaint tracking process. This work will address findings identified through a 2026 Audit performed by HdL Companies and completed in May. This previous audit focused on the Revenue and Utility Billing Departments, and included City treasury functions such as property tax collection, business licensing, alcohol licensing, and alcohol beverage compliance and enforcement, as well as utility revenue collection services. The internal control framework developed by RSM US LLP will be consistent with The Committee of Sponsoring Organizations (COSO) internal control framework and the U.S. Government Accountability Office’s Standards for Internal Control in the Federal Government (Green Book), both established to provide a framework and standards to implement strong internal controls in public entities. 

This initiative supports the City’s broader strategic goals, specifically GPS Goal 6, “Always Be a High Performing Government,” and Objective 1, “Ensure every dollar of public funds is spent wisely, transparently, and to the maximum benefit of our community.” The City is focused on improving our internal controls, policies and procedures, training and organizational capacity and this work will directly contribute to that focus.  

An alternative to these services would be for the City’s Internal Audit Department to complete this work internally. However, due to limited staffing and departmental capacity, completing the project internally would take considerably longer and could limit the scope and impact of the resulting improvements. Both Utility Billing and the Revenue Department are preparing to transition from the Lawson ERP to the Infor Financials & Supply Management ERP and the SpryPoint Utility Billing system, and a timely implementation of these improvements will strengthen the organizations going into that transition.  

Recommendation

Approval

Contact
Joy Nolan, Internal Audit Officer, Internal Audit Department
Financial Impact
Expenditure for $150,000 from General Fund
Review Comments
Attachments
Exhibit 1: Funding Verification - Internal Audit Framework
Exhibit 2: Purchasing Note - Internal Audit Framework
Agenda Plus