This contract is for the implementation of CloudSuite ERP, CloudSuite HCM, CloudSuite Payroll, and the CloudSuite Revenue Module with Infor in the amount of $5,085,349.50. The Innovation + Technology Services Department (ITS) recommends selecting Infor to implement the City’s next generation enterprise systems, including ERP, HCM, Payroll, and Revenue. This recommendation is based on the total cost of ownership, platform consolidation opportunities, incumbent vendor advantages, and operational continuity for the City’s Finance and Human Resources functions. The seven year financial model reflects a front loaded investment in Year 1, followed by stabilized operating costs as legacy systems are retired.

• Year 1: $5,085,349.50
• Year 2: $687,000
• Year 3: $720,000
• Year 4: $756,000
• Year 5: $800,000
• Year 6: $850,000
• Year 7: $900,000

This implementation supports long term platform consolidation by unifying ERP, HCM, Payroll, and Revenue functions within a single system, reducing integration complexity and ongoing maintenance overhead. As the City’s incumbent vendor, Infor provides a lower risk transition from Lawson by preserving institutional data and leveraging existing system familiarity. The inclusion of CloudSuite HCM ensures payroll functionality at go-live, while AI-assisted training tools support efficient citywide adoption. The platform also provides a foundation for future modernization efforts—including the planned replacement of Tyler EnerGov.

S.S. Infor Global Solutions (Alpharetta, GA) (D) $4,990,127

This is a sole source because the vendor is the only known supplier of this service and is the only vendor that can perform maintenance for the system. 

A pre-bid conference was not conducted as this is a sole-source procurement. (D) Indicates non-local, non-DBE business.

Local available: No
Total sent: 1
Total received: 1
Vendor federally debarred/suspended: N

Approval