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March 26, 2020 City Council Regular Meeting
Title
10. Authorize the City Manager to Approve the Renewal of a Two-Year Maintenance Agreement with Motorola for Radio Software and Network Support in the Amount of $163,875.62 (Event No. 7752)
Strategic Priority
Public Safety
Description

Recommend approval to renew a two-year maintenance agreement for radio software and network support services from Motorola Solutions, Inc. in the amount of $163,875.62.  Public Safety and Public Works and Water Resources uses the radio equipment for communication support. This maintenance agreement covers radio network monitoring, technician dispatch services, telephone/online technical support, preventative maintenance, security update services, remote security patch installation, onsite infrastructure repair and replacement.

This maintenance agreement is critical to ensure authorized, knowledgeable and timely vendor maintenance and support when needed. This is a sole source because of the complex design and architecture of the radio system and because Motorola, the original provider, does not allow other vendors to perform primary maintenance and support of its system. 

 

Recommendation

Approval

Contact
Tim Moody, Director of Information Technology
Financial Impact
Expenditure of $163,875.62 from the Internal Service Fund
Review Comments
Attachments
Exhibit 1: Purchasing Summary - Maintenance Agreement for Radio Software and Network Support.pdf
Exhibit 2: Funding Verification - Maintenance Agreement for Radio Software and Network Support.pdf
Agenda Plus